jz348 Privacy Policy
Your Data, Your Rights

01 Information We Collect

jz348 collects personal information only to the extent necessary to provide, maintain, and secure the platform and the services offered to Bangladeshi players. The categories of data we collect are set out below.

1.1 Registration Data

When you create a jz348 account, we collect the following information:

• Full legal name;
• Date of birth (to verify you are 18 or older);
• Email address;
• Mobile phone number (used for OTP verification and account notifications);
• Preferred username;
• Residential address (city and district — required for compliance purposes).

1.2 Identity Verification (KYC) Data

To comply with anti-money laundering standards and responsible gaming obligations, jz348 may request additional verification documents at the time of withdrawal or at any point during an account review. These may include:

• A copy of your National Identity Card (NID) or passport;
• A recent bank statement or mobile financial service (MFS) statement (e.g., bKash, Nagad, Rocket) confirming your registered payment account;
• A selfie photograph for liveness verification where required.

All KYC documents are encrypted in transit and at rest. They are accessed only by authorised compliance personnel and are not used for any purpose other than identity and age verification.

1.3 Payment & Transaction Data

When you make a deposit or request a withdrawal, jz348 records transaction metadata including the payment method used (e.g., bKash, Nagad, Rocket, Upay, Visa, Mastercard), transaction amount in BDT (৳), transaction reference number, and timestamp. Full payment account numbers are never stored on jz348 servers — only masked identifiers (e.g., the last four digits of a card, or the first three and last two digits of a mobile wallet number) are retained for reconciliation purposes.

1.4 Gameplay & Betting Data

jz348 records all betting and gaming activity on the platform, including game sessions, bet amounts, outcomes, balance changes, and timestamps. This data is used for account management, dispute resolution, responsible gaming monitoring, and to meet record-keeping obligations. Game logs are retained for a minimum of five years from the date of the relevant session.

1.5 Technical & Device Data

When you access jz348, our servers automatically collect certain technical data to protect the platform and improve user experience:

• IP address and approximate geographic location (city/region level);
• Browser type and version;
• Operating system;
• Device type (desktop, mobile, tablet);
• Pages visited, time on page, and referring URL;
• Session duration and navigation path.

This technical data does not identify you personally in isolation, but may be combined with your account data for security and fraud prevention purposes.

1.6 Communications Data

If you contact jz348 support via live chat or email, we retain a record of the conversation including the content of your messages and any attachments you send. These records are used to resolve your query, improve service quality, and as evidence in the event of a dispute.

02 How We Use Your Data

The personal data jz348 collects is used exclusively for the following purposes:

Purpose	Data Used	Legal Basis
Account creation and management	Registration data, contact details	Contractual necessity
Age and identity verification (KYC)	NID / passport, date of birth	Legal obligation
Processing deposits and withdrawals	Payment data, transaction metadata	Contractual necessity
Fraud prevention and security	IP address, device data, transaction history	Legitimate interest
Responsible gaming monitoring	Gameplay data, session frequency	Legal obligation / Legitimate interest
Customer support and dispute resolution	Communications data, account history	Contractual necessity
Platform improvement and analytics	Technical data, navigation data (anonymised)	Legitimate interest
Promotional communications (opted-in only)	Email address, mobile number	Consent

jz348 does not use personal data for automated decision-making that produces legal or similarly significant effects on players, except where such automation is necessary for real-time fraud detection, in which case a human review is available upon request.

03 Cookies & Tracking Technologies

jz348 uses cookies and similar tracking technologies to enable core platform functionality, maintain your login session, and gather anonymised analytics data. We do not use third-party advertising cookies or cross-site tracking technologies.

3.1 Cookie Categories

• Strictly Necessary Cookies: These cookies are essential for the platform to function. They manage your login session, maintain your active game state, and remember your language preference. Without these cookies, jz348 cannot be used. No consent is required for strictly necessary cookies.
• Analytical Cookies: We use anonymised analytics to understand how players navigate the platform — which sections are most visited, how long sessions last, and where users encounter friction. This data is aggregated and cannot be used to identify individual players.
• Preference Cookies: These remember your platform settings (e.g., preferred game view, notification preferences) so you do not need to reconfigure them on each visit.

3.2 Managing Cookies

You may disable non-essential cookies at any time through your browser's privacy or settings menu. Please be aware that disabling strictly necessary cookies will prevent you from logging in and using the jz348 platform. The following browsers provide direct links to cookie management in their settings panels: Chrome, Firefox, Safari, Edge, and Opera — refer to each browser's official support documentation for step-by-step instructions.

04 Data Sharing & Third Parties

jz348 does not sell, rent, or share your personal data with third parties for their own marketing or commercial purposes. Data is shared with external parties only in the following limited circumstances:

4.1 Payment Service Providers

To process deposits and withdrawals, jz348 shares the minimum necessary transaction data with payment service providers including bKash, Nagad, Rocket, Upay, and card payment processors. These providers receive only the data required to execute the specific transaction and are contractually prohibited from using it for any other purpose.

4.2 Game Content Providers

Licensed game studios (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and others) receive a pseudonymous player identifier and session token to launch game sessions. These providers do not receive your name, contact details, or payment information.

4.3 Identity Verification Services

For KYC compliance, jz348 may use trusted third-party identity verification services to cross-check NID data or conduct document authenticity checks. Such services operate under strict data processing agreements and are not permitted to retain your documents beyond the verification period.

4.4 Legal and Regulatory Disclosures

jz348 may disclose personal data to law enforcement agencies, financial intelligence units, or other competent authorities where required to do so by applicable law, a valid court order, or in response to a credible fraud or money-laundering investigation. In such cases, jz348 will disclose only the specific data required by the legal demand.

4.5 Business Transfers

In the event of a merger, acquisition, or transfer of all or part of jz348's business operations, player data may be transferred to the acquiring entity as part of the transaction. Players will be notified of any such transfer by on-site notification at least 30 days prior to the transfer taking effect, and will retain all rights described in this Privacy Policy.

05 Data Retention & Storage

jz348 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable legal and compliance obligations. The retention schedule below summarises our standard approach:

Data Category	Retention Period
Account registration details	Duration of account + 5 years after closure
KYC documents	Duration of account + 5 years after closure
Transaction records	Minimum 5 years from the date of transaction
Gameplay and betting logs	Minimum 5 years from date of session
Support communications	3 years from the date of the last interaction
Technical / device logs	90 days on a rolling basis
Marketing consent records	Until consent is withdrawn, + 2 years thereafter

After the applicable retention period has elapsed, personal data is securely deleted or irreversibly anonymised. Anonymised, aggregated statistical data (which cannot identify any individual) may be retained indefinitely for platform analytics purposes.

jz348 player data is stored on servers located in secure data centres. All data transfers between internal systems and external processors are conducted over encrypted channels. Access to stored personal data is restricted on a strict need-to-know basis and is subject to audit logging.

06 Your Privacy Rights

As a player on the jz348 platform, you hold the following rights with respect to your personal data. To exercise any of these rights, contact the jz348 support team via live chat or by email. We will acknowledge your request within 5 business days and aim to fulfil it within 30 calendar days.

6.1 Right of Access

You have the right to request a copy of the personal data jz348 holds about you. Upon a verified request, we will provide a structured summary of your account data, transaction history, and any KYC documents on file.

6.2 Right to Correction

If any personal data held by jz348 is inaccurate or outdated, you have the right to request that it be corrected. Minor details such as contact email and phone number can be updated directly through the account settings panel. Corrections to identity information require supporting documentation.

6.3 Right to Erasure

You may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, or where you withdraw consent and no other legal basis applies. Please note that jz348 is required by financial compliance obligations to retain transaction and KYC records for a minimum of five years post-account-closure. A deletion request will be fulfilled in full only after this mandatory retention period has elapsed.

6.4 Right to Restrict Processing

You may request that jz348 restrict the processing of your personal data in certain circumstances — for example, if you contest the accuracy of the data while a correction request is being reviewed. During the restriction period, jz348 will store the data but will not process it further except as required by law.

6.5 Right to Withdraw Marketing Consent

If you have opted in to receive promotional communications from jz348, you may withdraw that consent at any time. You can unsubscribe from marketing emails using the unsubscribe link in any email we send, or by contacting support. Withdrawal of marketing consent does not affect the lawfulness of any processing carried out prior to withdrawal.

07 Security Measures

jz348 maintains a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Key measures include:

• TLS/SSL Encryption: All data in transit between your device and jz348 servers is encrypted using current TLS standards;
• Data Encryption at Rest: Sensitive data fields stored on jz348 servers are encrypted using AES-256 or equivalent standards;
• Access Controls: Internal access to personal data is granted on a strict need-to-know basis. All staff with data access undergo background checks and are subject to confidentiality obligations;
• OTP Two-Factor Authentication: Player accounts are protected by one-time password verification for login and high-value transactions;
• Fraud Detection: Automated systems monitor transaction patterns and login behaviour for indicators of account compromise or fraudulent activity;
• Regular Security Reviews: jz348 conducts periodic internal security reviews and vulnerability assessments of the platform infrastructure.

Despite these measures, no online platform can guarantee absolute security against all possible threats. In the event of a data breach that poses a material risk to players, jz348 will notify affected users promptly and take all reasonable steps to contain the incident and prevent recurrence.

08 Updates to This Policy

jz348 may update this Privacy Policy from time to time to reflect changes in our data practices, changes to the services we offer, or updates to applicable legal requirements. When we make material changes to this policy, we will:

• Update the "Effective Date" shown at the top of this page;
• Display an on-site notification to logged-in players for a period of at least 14 days following the update;
• Send an email notification to registered players where the changes are significant enough to affect their rights or obligations.

We encourage you to review this Privacy Policy periodically. Your continued use of the jz348 platform after the effective date of any revised version constitutes your acceptance of the updated policy. If you do not accept the revised policy, you should cease use of the platform and contact support to request account closure.

Minor, non-material changes (such as grammatical corrections, formatting adjustments, or clarifications that do not alter the substance of the policy) may be made without a formal notification, though the effective date will still be updated to reflect any revision.

Last Updated: 1 January 2026   18+ Only